Question: Does hard disk installation support hot-plug function, and does it requires jumper settings?
Answer: When installing hard disk, jumpers should be set and make one of the disks as the maser disk and the other as standby. And it can not be hot inserted or pulled. If you need to replace the disk, you should shut down the machine.
Question: Black screen appears in monitoring picture, what's the reason?
Answer: Check whether the video signal of video server is normal or not.
Question: Record setting done but still no recording taking place?
Answer: Check HD Status, it should be normal, if not than try formatting it, still if problem not solved than, check whether the HD is Compatible With the DVR (Must be surveillance HD, check online www.hikvisionindia.co.in for the list of compatible HD for Hikvision DVR), if using the compatible HD than check for the Bad sectors in the HD inside Menu > Maintenance > HDD > Bad Sector Detection > select the HD no. > Click Test > if Red Area shown than the HD is facing some problem need to be replaced.
Question: D Continuous Beep coming from the DVR when powered up for first time, Kindly help?
Answer: Go to Menu page through GUI > Configuration > Exception > Exception type > select All > Remove the teak [√] > Apply.